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F.A.Q:
ABOUT SECOM
1. Are the rates in Haitian or US dollars?
2. How do I rent a vehicle with SECOM?
3. How are you different from other rental companies?
4. When do I pay for my rental car?
5. Can I pay cash?
6. What information do I need to have with me when I arrive at the SECOM rental counter?
7. Can I keep my SECOM vehicle for longer than agreed to in the rental contract?
8. Can I reserve a specific make, model or color of vehicle?
9. What kind of coverage can I purchase?
10. I have a VISA Gold card, do I have to purchase your coverage?
11. Can I use my debit Card (including CarteCheque Sogebank)?
12. Can I drive the vehicle into the Dominican Republic?
13. How are SECOM vehicles generally sold?
14. How can I buy a SECOM vehicle?
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1. Are the rates in Haitian or US dollars?
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The rates are in Us dollars. - Updated: October 1, 2002
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2. How do I rent a vehicle with SECOM?
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There are several ways to reach us,
. Use our online reservation system by clicking on "CHECK RATES"
· Call (509)-257-1913
(509)-257-2847
(509)-511-1534
(509)-511-1535 to make your reservation
· Send us a fax: (509)-257-2847
· Use our current e-mail address: reservations@secomhaiti.com
· Ask your hotel to make a reservation with us
· If your own vehicle is in repair either at N&B Auto Center, the Collision Center or the Garage of Sun Auto, ask them to contact us for a replacement vehicle at an unbeatable price
- Updated: August 19, 2003
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3. How are you different from other rental companies?
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We believe the key to our success is our commitment to personalized service. We don’t ask you to adapt to us; we adapt to your needs. We deliver our cars and we pick them up on request free of charge. We are ready to do whatever it takes to make the car rental experience hassle free and fast.
SECOM is also different because we don’t concentrate our efforts only on the clients at the airport. We provide reliable vehicles when the customer’s own car breaks down, a bigger car or an SUV for business, a leisure trip or a special occasion. Our clients rent from us to test drive a new model or simply because they need an extra car when visitors come to town.
- Updated: February 7, 2001
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4. When do I pay for my rental car?
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You pay for your rental when you return the vehicle. However a hold will be placed on your credit card at the time of rental. - Updated: February 7, 2001
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5. Can I pay cash?
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You can always pay cash when you return the vehicle. The hold on your card is eliminated. - Updated: February 7, 2001
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6. What information do I need to have with me when I arrive at the SECOM rental counter?
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When you get to the SECOM counter, you will need to show a valid driver’s license and an acceptable credit card. - Updated: February 7, 2001
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7. Can I keep my SECOM vehicle for longer than agreed to in the rental contract?
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Yes, you can. However, you must contact SECOM to receive authorization and find out about additional costs you might incur. - Updated: February 7, 2001
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8. Can I reserve a specific make, model or color of vehicle?
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We cannot guarantee a specific make, model or color of vehicle but if you make your reservation well in advance we can sometimes accommodate your taste. - Updated: February 7, 2001
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9. What kind of coverage can I purchase?
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We offer two options of coverage: a Collision Insurance with a deductible or without deductible. - Updated: February 7, 2001
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10. I have a VISA Gold card, do I have to purchase your coverage?
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If you carry a VISA Gold card, you have coverage with your card. However, as the cardholder you are responsible for knowing the limits of your coverage. In order to be covered by your VISA Gold card you must decline the SECOM coverage. - Updated: February 7, 2001
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11. Can I use my debit Card (including CarteCheque Sogebank)?
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You can use your debit card as long as it is part of the VISA network. - Updated: February 7, 2001
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12. Can I drive the vehicle into the Dominican Republic?
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No. Driving is restricted to the Haitian territory. - Updated: February 7, 2001
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13. How are SECOM vehicles generally sold?
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Most rental vehicles are sold to individuals through our main office in Petion-Ville. Wholesale is possible. A small portion of fleet vehicles are returned to the dealer for resale. - Updated: February 7, 2001
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14. How can I buy a SECOM vehicle?
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Contact us by phone, fax or e-mail to set up an appointment to see the vehicles for sale. You are always welcome to drop by our main office in Petion-Ville.
SECOM offers the convenience of financing through UniCredit. - Updated: February 7, 2001
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